Privacy Policy

Privacy Policy 711cuci net — User Data Protection

At 711cuci net, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document transparently explains how we collect, use, store, and protect your personal information as a user of our platform.

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Our Commitment to Your Privacy

Six core pillars that form the foundation of personal data protection on the 711cuci net platform

Bank-Grade Encryption

All data transmitted between your device and the 711cuci net servers is protected with 256-bit SSL encryption — the same technology used by Malaysia's major banks to secure financial transactions.

Your Data Is Never Sold

711cuci net has never and will never sell, rent, or trade your personal information to any third party for commercial purposes without your explicit consent.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, role-based access controls, and real-time cybersecurity threat monitoring around the clock.

Full Control in Your Hands

You have the right to access, correct, or delete your personal data at any time. We provide a simple and straightforward process to manage your privacy preferences directly through your account.

Limited Data Storage

We retain your personal data only for as long as necessary for service and legal compliance purposes. Data that is no longer required will be securely deleted in accordance with established procedures.

Immediate Breach Notification

In the event of any security incident involving your data, we are committed to notifying you within the timeframe required under applicable data protection regulations.

This Privacy Policy was last updated on 1 January 2026. Please check back regularly for any latest updates.
Important Note: By using the 711cuci net platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
Section 1

Introduction

711cuci net ("we", "Platform") is a licensed online entertainment platform committed to protecting the privacy of all users who register and use our services. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information.

This policy applies to all users of the 711cuci net platform, covering the website 711cucinet.com and our official mobile app. We encourage you to read this document together with Terms and Conditions for a comprehensive understanding of your rights and responsibilities as a user of our platform.

Our Commitment: 711cuci net handles your personal data in accordance with internationally recognised data protection principles — minimal collection, clear purpose, full transparency, and uncompromising security.
Section 2

Information We Collect

We collect various types of information depending on how you interact with the 711cuci net platform. This information is divided into two main categories:

2.1 Information You Provide Directly

  • Registration information: Full name, Malaysia phone number, email address and password created during account registration.
  • Identity verification (KYC) information: A copy of your identity card (MyKad) or passport, identity card number, date of birth, and facial photo for the verification process.
  • Banking information: Bank account number, account holder name and bank name for deposit and withdrawal purposes. We do not directly store credit or debit card information.
  • Contact information: Any messages or enquiries you send to our customer support team via live chat or email.

2.2 Automatically Collected Information

When you use our platform, our systems automatically record certain technical information for security and service improvement purposes:

  • Device information: Device type, operating system, phone model and unique device identifier.
  • Network information: IP address, web browser type, system language, and time zone.
  • Usage data: Pages visited, session duration, games played, total wagering amount and account activity.
  • Cookie data: Session cookie information and user preferences stored locally. Further details in Section 6.

The table below summarises the types of data, the purpose of collection and the underlying legal basis:

Data Type Purpose Legal Basis
Identity Information Account registration, KYC verification Contractual compliance
Banking Information Deposit and withdrawal processing Contractual compliance
Usage Data Service improvements, security Legitimate interests
Technical Information Fraud detection, account security Legitimate interests
Communication Data Customer service, technical support Contractual compliance
Section 3

How We Use Your Data

Every piece of information we collect has a clear and specific purpose. We do not use your data for any purpose beyond what is stated here:

3.1 Account Management and Services

  • Creating and managing your user account on the 711cuci net platform.
  • Processing deposit and withdrawal transactions securely and accurately.
  • Verifying your identity during the KYC process to protect your account.
  • Providing access to over 2,000 slot games, Live Casino and sports betting.
  • Sending important notifications related to your account, transactions and service updates.

3.2 Security and Fraud Prevention

Your account security is our top priority. Technical data such as IP addresses and device information is used to detect suspicious logins, fraudulent activity and unauthorised access attempts. Our monitoring system operates continuously to safeguard your funds and personal information.

3.3 Legal Compliance

As a responsibly operated platform, we use certain data to fulfil our compliance obligations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements set by the relevant authorities.

3.4 User Experience Improvement

Aggregated and anonymised usage data helps us understand how users interact with the platform, enabling us to continuously improve the interface, speed, and quality of our services.

Our Guarantee: 711cuci net does not use your personal data to make automated decisions that significantly affect you without human review. We do not build profiles for third-party advertising purposes.
Section 4

Sharing Information with Third Parties

711cuci net does not sell, rent, or disclose your personal information to third parties for marketing or commercial purposes. However, in the following limited situations, information sharing may occur:

4.1 Trusted Service Providers

We partner with selected third-party service providers to operate the platform, including:

  • Payment service providers: FPX, Touch 'n Go eWallet, Boost, GrabPay and local banks to process your financial transactions.
  • Game providers: Internationally licensed gaming companies that provide slots, live casino, and table games on our platform.
  • Identity verification services: Third-party KYC providers that help us verify user identities securely and efficiently.
  • Analytics services: Analytics tools to understand platform traffic and performance in an aggregated and anonymised manner.

All these third-party service providers are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than what has been agreed upon.

4.2 Legal Requirements

We may be required to disclose your personal information if mandated by law, court order or direction from a legitimate government authority. In such cases, we will notify you in advance where the law permits us to do so.

Reminder: 711cuci net does not share your data with advertising companies, social media platforms, or data brokers for any marketing purpose. Your personal information remains strictly within our platform ecosystem.
Section 5

Data Security

We continually invest in the latest security infrastructure to ensure your personal data remains protected at all times. Our security measures include:

  • 256-bit SSL encryption: All data transmitted through the platform is protected by TLS/SSL 256-bit protocols, ensuring no third party can intercept or read your data in transit.
  • Data-at-rest encryption: Personal data stored on our servers is also encrypted for an additional layer of protection.
  • Strict access control: Only authorised personnel with a legitimate business need have access to user personal data, and every access is logged for audit purposes.
  • Two-factor authentication (2FA): Users are encouraged to enable 2FA for an added layer of security during login.
  • 24/7 Monitoring: Our cyber threat monitoring system operates around the clock to detect and respond to any suspicious activity promptly.
  • Regular penetration testing: Our platform undergoes regular security testing by independent security experts to identify and address any vulnerabilities.
Important Note: While we take all reasonable precautions, no security system can be guaranteed 100% foolproof. You also play an important role in keeping your account secure by using a strong password and not sharing your login credentials with anyone.
Section 6

Cookies and Tracking Technologies

The 711cuci net platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. The following are the types of cookies we use:

6.1 Necessary Cookies

These cookies are essential for the platform's core functionality and cannot be disabled. They include login session cookies that keep you signed in while browsing the platform, as well as security cookies that protect your account from unauthorised access.

6.2 User Preference Cookies

These cookies store your preferences such as interface language and display settings to ensure a more personalised experience each time you visit our platform.

6.3 Analytics Cookies

Analytics cookies help us understand how users use the platform, which pages are most popular and where users encounter difficulties. This data is collected in aggregated, anonymous form solely for platform improvement purposes.

You can manage your cookie preferences through your web browser settings. However, disabling necessary cookies may affect platform functionality and your user experience.

Section 7

Your Rights Over Personal Data

As a 711cuci net user, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 working days.

Right to Rectification

If any of your personal data is inaccurate or outdated, you may request a correction through your account settings or customer support.

Right to Erasure

You may request deletion of your personal data upon account closure, subject to applicable legal retention obligations.

Right to Object

You may object to the processing of your data for specific purposes such as analytics or in-platform marketing.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform if required.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances while a dispute is being resolved.

To exercise any of the rights above, please contact our customer support team via live chat within the platform. We will respond within the required timeframe and will require identity verification before processing any request.

Section 8

Data Retention

711cuci net retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable law. Our general retention guidelines are as follows:

  • Active account data: Retained for the duration your account remains active and in use.
  • KYC and identity data: Retained for a minimum of 5 years after account closure to comply with AML compliance requirements.
  • Financial transaction records: Retained for 7 years in accordance with Malaysian financial legal requirements.
  • Customer support communication logs: Retained for 2 years for reference and service improvement purposes.
  • Cookie and session data: Session cookies expire automatically when you close your browser; preference cookies are stored for 12 months.

Once the retention period expires, your data will be securely deleted or anonymised in a form that can no longer be linked to you.

Section 9

Third-Party Links and Services

The 711cuci net platform may contain links to third-party websites or services such as payment providers and game providers. Our Privacy Policy does not apply to those third-party websites or services.

We encourage you to read the privacy policy of every third party you interact with through our platform. 711cuci net is not responsible for the privacy practices or content of third-party websites.

Section 10

Privacy Policy Amendments

711cuci net reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or service improvements. Any material changes will be communicated to you via:

  • A clear notice on the platform's home page for at least 14 days before the changes take effect.
  • An in-account notification when you log in for the first time after changes are published.
  • Email notifications to the registered email address on your account for significant changes.

Continued use of the platform after any Privacy Policy changes take effect constitutes acceptance of the updated terms. The "last updated" date at the top of this document always reflects the latest version of our policy.

Section 11

Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
  • Email: [email protected] — for specific enquiries related to privacy and data protection.
Response Time: Our team is committed to responding to all privacy-related enquiries within 3 working days. For cases requiring in-depth investigation, we will notify you within 72 hours regarding the status of your request.
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Your personal data is protected with bank-grade encryption. Register an account today and enjoy a secure gaming experience alongside more than 700,000 active 711cuci net members.

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